Is your network performing reliably?

With greater dependency on your Network services it is important that they run consistently, reliably and at optimum performance levels. Your bottom line can be greatly affected by even the slightest degradation in reliability and performance.

These problems are often invisible. You may not even be aware that a problem exists as your productivity and profitability slowly bleed away. How do you keep your network running at peak performance? How do you deal with day-to-day issues or with problems that you can't see?

Network support services

Issues are difficult to resolve in-house because IT support services are not your core competency and you don't have the support resources required to deal with them effectively. You can either invest in the development and upkeep of your own internal IT services or you can outsource to a company that has the necessary expertise at hand, including:

• Network diagnostics
• System diagnostics
• Network Management
• Network monitoring
• Infrastructure management
• Hardware repair
• O/S Software services

You can depend on us

That's where we come in. Interlink has been offering outsourced IT services to both the public and private sectors for over 15 years. Our senior staff bring decades of experience and a broad knowledge base to our support programs. Our clients have grown to rely on us to provide dependable and knowledgeable support for all of their IT requirements. As either the sole support mechanism or as an augmentation your in-house IT resource, we can create a support program specific to your needs.

• Support Programs

As with all of our solutions, our support programs are tailored to meet your requirements. We can choose from any number of services to develop a comprehensive feature rich support program for you. Below are some of the services that we offer.

• Preventive Maintenance Program

As part of an overall support mechanism customers can take advantage of our Preventive Maintenance program. These regularly visits are designed to meet both your IT requirements and your schedule. You and your staff know exactly what to expect and when to expect it. It's a great way to keep your systems and network up-to-date and running reliably.

• Remote Connect-In Support

Get the hands on support you need anytime from anywhere. Through our secure connections we are able to offer remote support on your network. This service is invaluable for those situations that require immediate action.

• Support for Multiple O/S

Most networks don't just come into existence. They evolve and because they evolve they are usually made up of multiple operating systems from various manufacturers. You need a support mechanism that can deal with variance of software technologies. We provide full support for a number of network and workstation operating system manufactures including; Microsoft, Novel, Unix and Linux.

• Infrastructure

IT Infrastructure is the lifeblood of your Information Services. Your business depends on it. When it goes down, you go down. Is your Infrastructure dependable? With decades of experience Interlink technical staff are equipped to offer the full spectrum of services and solutions to ensure that your network and connectivity infrastructure runs reliably and dependably. We can assess existing requirements and assets to determine the most reliable and cost-effective solution for you.

• Asset Management

The longer you can extend the life of your computer and network equipment the more value you can recognize from it. But what equipment do you keep and what equipment do you retire? It is a fine line that distinguishes proper asset management from penny-wise decisions. We will evaluate all of your equipment and identify those items that can still be effectively utilized. We'll ensure that you get the most from your existing I.T. assets without compromising performance or reliability equipment.

• Strategic Plan

A strategic plan may sound complicated but it is an important component of your IT evolution. By measuring your current network against present and projected requirements, an effective strategy can be developed that will ensure continued performance scalability to satisfy growth and technology advancements while spreading costs over a longer time frame. Some of the factors to consider are

• Technology currently implemented
• Projected Business Growth
• Equipment Age
• Anticipated tech advancements
• Existing requirements
• Known Future Requirements

• Migration of Legacy Systems

You want to keep your existing business applications but they have become incompatible with new technology. You've committed a great deal of time, resource and money to them. There is a lot of value in your existing systems and you want to keep them.

Now you can. At Interlink we specialize in migrating legacy systems. We will assess your existing legacy systems to determine if they can be seamlessly to a recommended solution that will improve reliability and performance. At the same time allowing you to realize returns on your original network investment.

• Help Desk Support

Whether your looking for assistance with a business critical situation or just calling in to discuss the latest technology opportunities for your network, our team is available to help. Call us during normal business hours or send us an email anytime.